FAQs
WHICH COUNTRIES DO YOU SHIP TO?
Free shipping to all Danish addresses (*access point).
Free shipping to all below countries (*access point).
Norway (NOTE on customs duties)*, Sweden, Finland, Germany, Great Britain, France, Italy, Spain, Portugal, Netherlands, Luxembourg, Poland, Switzerland (NOTE on customs duties)*, Slovakia, Slovenia, Hungary
NOTE: Norwegian, British and Swiss customers need to be aware of possible customs duties on shipments sent to your countries.
We do not deliver to countries, that do not appear on the list above.
WILL MY JEWELRY COME IN PACKAGING?
All our jewelery comes in an Aijno jewelery bag and jewelery box. If you order more than one product, they will be placed in the same box. This is for reasons of sustainability and overconsumption.
WHAT IS THE DELIVERY TIME?
The delivery time is as follows:
Denmark: 2-4 days
Europe: 3-7 days
HOW DO I RETURN?
Please send us an email with the product name of the item you wish to return. Send the e-mail to service@aijno.dk. We will then confirm and send you a shipping label that you can attach on our package.
For exchange, above steps must be made and then place a new order.